Would you like to delete or deactivate your customer account? The process differs depending on whether it's your Mi Store customer account or your Xiaomi account.
Delete Mi Store customer account
1
Submit a written request
Contact us via our contact form and let us know that you would like to delete or deactivate your Mi Store customer account.
Contact us via our contact form and let us know that you would like to delete or deactivate your Mi Store customer account.
2
Review & follow-up
We will review your request and contact you if we have any questions.
We will review your request and contact you if we have any questions.
3
Confirmation
Once the deletion or deactivation is complete, you will receive a written confirmation from us.
Once the deletion or deactivation is complete, you will receive a written confirmation from us.
Delete Xiaomi account (Mi Account)
For the deletion of your Xiaomi account and associated data, Xiaomi is directly responsible. You can initiate this yourself via the following links:
Xiaomi Privacy Centre Delete your account and personal data directly with Xiaomi
account.xiaomi.com/privacy
account.xiaomi.com/privacy
Guide: Delete Xiaomi account Step-by-step instructions from Xiaomi on how to delete your account
account.xiaomi.com/helpcenter
account.xiaomi.com/helpcenter
Xiaomi Privacy FAQ Frequently asked questions about data deletion and privacy at Xiaomi
privacy.mi.com/faq
privacy.mi.com/faq
Good to know
The Mi Store customer account and the Xiaomi account (Mi Account) are two separate accounts. Deleting one does not affect the other. If you want to delete both, you need to complete both processes separately.
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