Where is my parcel?

As soon as your product has been handed over to the postal service, you can track your parcel at any time.

How to track your parcel

Navigate to Orders

Click the tracking link next to your order

Tip

You can also find the direct tracking link in the dispatch confirmation email we sent you.

Check the tracking link for the current delivery status

Check if the parcel was left with a neighbour

Check your mailbox for a collection notice from the postal service

Still not received after several days? Contact us via the contact form

Note

Delivery times may vary depending on the carrier and your location. During peak periods, slight delays may occur.