What shipping options are available and how much does shipping cost?

Last updated: October 05, 2026

We ship all orders with Swiss Post. You can choose between two shipping options – from an order value of CHF 45.–, standard shipping is free of charge.

Shipping options

PostPac Economy Delivery within 2–3 working days

Standard

PostPac Priority Usually delivered the next working day

Express

Shipping costs

Order value below CHF 45.– PostPac Economy: CHF 9.– · PostPac Priority: CHF 11.–

Order value from CHF 45.– PostPac Economy: free · PostPac Priority: CHF 2.– surcharge

Good to know

Delivery area We deliver to Switzerland and Liechtenstein.

Next working day delivery Even with PostPac Priority, next-day delivery cannot be guaranteed.

Delays Occasional delays may occur, e.g. during public holidays, seasonal peaks or due to unforeseeable circumstances.

Parcel drop-off If you are not at home at the time of delivery, Swiss Post may leave the parcel in your mailbox or at your front door. If you do not want this, you can arrange it directly with Swiss Post: 0848 888 888 or kundendienst@post.ch

Important

Report any transport damage to us within 5 days of receiving your order. Keep the parcel and packaging material until the case is resolved.

For transport damage we need

1. Order number You will find it in your order confirmation email.

2. Photos of the parcel from outside With the shipping label and the damaged areas clearly visible.

3. Photos of the product Including the product packaging and any visible damage to the device.

4. Short description of the damage What is damaged, and does the device still work?

Send us these details – as soon as they are complete, we will review the damage and get back to you with the next steps.

Frequently asked

When will my order be shipped?
As soon as your order is ready for dispatch, you will receive a shipping confirmation with a tracking number by email.

How can I track my shipment?
Use the tracking number from the shipping confirmation to track your parcel directly on post.ch.

Do you deliver abroad?
No. We deliver exclusively to Switzerland and Liechtenstein.

Can I collect my order?
No. All orders are shipped by post; collection is not possible.

Can I change the delivery address after ordering?
Yes, as long as the order has not yet been shipped. Let us know your order number and the new address. If the parcel is already on its way, you can adjust the delivery directly with Swiss Post.

More information is available at Shipping and payments.

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