You can see whether a product is available right on its product page in our online shop. It shows you at a glance whether we can ship the item straight away.
What the labels mean
Details we need
Do you have a question about whether a specific item is available? Then send us these details:
Once we have these details, we will check the current stock and get back to you.
Frequently asked
When will a sold-out item be back in stock?
Unfortunately, we cannot give an exact date because it depends on deliveries from Xiaomi. Once the item is back in stock, you will see it on the product page.
Can I reserve an item?
No, we cannot reserve items. An item is only secured for you once you complete your order.
The item was available, but now it is not after I ordered. What happens?
This rarely happens. If it does, we will let you know by email and agree with you whether you want to wait for the item or get your money back.
Can I collect the item?
No. We ship all orders by post, so collection is not possible.
You do not sell a certain product at all. Can you order it?
Our range is what you see in the online shop. Unfortunately, we cannot order items for you that are not listed there.
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