How can I cancel an order?

If you would like to cancel your order, please contact us as soon as possible via our contact form.

How it works

1
Submit your cancellation request via the contact form
2
Our team will process your request
3
You will receive a cancellation confirmation by email
Important
Please submit your cancellation request as quickly as possible. Once the order has been shipped, it can no longer be cancelled. In that case, you have two options:

Refuse delivery 
Do not accept the parcel so it is automatically returned to us. Once we receive the return, we will credit the amount back to you.

Return 
You can also make use of our return policy.

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