Forgotten the unlock code of your Xiaomi smartphone, meaning the pattern, PIN or password? After a restart, Android asks for this code, even if you normally use your fingerprint. There is no official way to bypass the code. If you no longer know it, the only option is a factory reset.
Why does the phone ask for the code after a restart?
What is possible and what is not?
What to do
Official guides
Frequently asked
Can I still back up my data before the reset?
Not without unlocking. You have no access to the local data. Only content that is already backed up in the cloud is kept.
Why does the fingerprint not work after a restart?
After every restart Android asks once for the pattern, PIN or password. After that the fingerprint works again.
Is the SIM PIN enough to unlock the phone?
No. The SIM PIN only protects the SIM card. The unlock code belongs to the device and is requested afterwards.
Is this a warranty case?
No. A forgotten code is not a defect but a deliberate protection of the device.
Can you unlock my phone for me?
No. We have no way to reset or bypass the unlock code.
I forgot the password of my Xiaomi account. Is that the same thing?
No. The Xiaomi account is separate from the device unlock code. We have no access to Xiaomi accounts. You reset the password via the Xiaomi login page.
What happens to my accounts after the reset?
The device may ask you to log in with the Google and Xiaomi accounts that were previously set up on it. Keep the login details ready.
This information is based on Xiaomi and Google sources and is provided without guarantee. Menus and button combinations may differ depending on the model and software version.
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