How long does it take to process my warranty claim?

Experience has shown that it takes around 1 - 3 weeks to process a warranty claim after successful delivery. 


However, the waiting time may vary depending on the product, the type of defect and the workload of our responsible service center. 


Devices that are handed in directly to the Mi Store Glattzentrum for a warranty claim are sent to our service center once a week.


In urgent cases, we recommend that you use our contact form and send the device by post.


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