Once your device has been successfully received, warranty claims are typically processed within 1-3 weeks. Processing time may vary depending on the product, the nature of the defect and the current workload of the Service Center.
Submission options
Send by post Sent directly to the Service Center – fastest processing
RecommendedDrop off at Mi Store Glattzentrum Devices are forwarded to the Service Center once a week
Delay possibleNote
The stated processing time is an estimate and without guarantee. Actual duration may vary depending on spare part availability, complexity of the repair and current workload of the service centre.
In urgent cases, we recommend submitting your request via our contact form and sending the device directly to the service centre by post.
In urgent cases, we recommend submitting your request via our contact form and sending the device directly to the service centre by post.
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