We're sorry about that! Please contact us as soon as possible after receiving your order so we can resolve this for you.
Important
Please do not fully open the incorrectly received product and keep any seals intact if possible. Please attach photos of the wrong item to your contact form submission - this helps us process your request faster.
What to do
1
Open our contact form2
Fill in the form as follows:
Subject: I received a wrong product
Reason: My order
Topic: Warranty & Returns
Subject: I received a wrong product
Reason: My order
Topic: Warranty & Returns
3
We will get in touch with you to discuss the next stepsWas this article helpful?
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