How long can I return a product?

Occasionally, it may happen that a product you have ordered does not meet your expectations. Don't worry, we're here to help!


If a product does not meet your expectations, you can return it to us or to our store in the Glattzentrum. Please note that the product can be returned within 14 days of receipt, provided the packaging is unopened (foil and/or seal intact) and undamaged.


However, please understand that products that are not in perfect condition, are not returned in full, or have damaged packaging or signs of use may be subject to a restocking fee or may not be returned at all.


If you have any further questions about returns or need assistance, please contact us.


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