How long your warranty lasts depends on the purchase date. For all purchases from 09.10.2023, the warranty is 24 months. The date on your proof of purchase is what counts.
Warranty periods at a glance
Examples
Details we need
Not sure whether your device is still under warranty? Then send us these details:
Send us these details. We will check the warranty period and get back to you. If your device has a defect, please describe it as well so we can start the warranty review straight away.
Frequently asked
When does the warranty start?
From the purchase date on your proof of purchase, not from the date you first used the device.
Is the warranty extended after a repair?
No. The original warranty period continues unchanged after a repair or replacement.
Does the warranty also cover accessories and batteries?
Yes, for purchases from 09.10.2023 all products have 24 months. Normal wear, such as decreasing battery capacity, is not covered.
I bought in the Mi Flagship Store. Is the warranty still valid?
Yes. The store has closed, but the warranty for purchases made there remains fully valid. Everything is handled by post.
I have lost my proof of purchase.
No problem if you bought from us. With the email address used at the time and the approximate purchase date, we can usually find the order and send you the invoice again.
What does the warranty cover?
Manufacturing, material and component defects. Wear, fall or water damage and self-repairs are excluded. You can find details in the article «What does the warranty cover?».
More information is available in our warranty guidelines.
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