In case of a warranty claim, several resolution options are available. Which option applies depends on the individual case.
Resolution options
Free repair The original warranty period of the product continues to run as normal
Replacement with a new or equivalent product If a repair is not possible or not economically viable
Credit or reduction of the purchase amount Depending on the situation as an alternative solution
Warranty type: Bring-In
You can send the defective product to us by post. Once the case is resolved, the product will be returned to you by post.
Frequently asked questions
Will I receive a replacement device during the repair? Unfortunately, we are unable to provide a replacement device for the duration of the repair.
For more details, please visit Warranty.
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