Are there any items that I cannot return?

According to our return policy, the following cases are excluded from return:


  • Products that are missing accessories
  • Damaged products (with the exception of transport damage)
  • Products where the original packaging is not present
  • Hygiene products such as toothbrushes, razors, in-ear headphones, etc.
  • Products used for preparation such as blenders, air fryers, etc.

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